The products are free but a fee will be imposed in every redemption for each product. These fees covered the cost of logistic, courier, packaging and insurance. ( This is applicable to members in West Malaysia and South China accordingly, other than those that have been mentioned please to be kind to ask us)
First of all, you will need to fill in your details on our member sign up page, please do not forget to enter the referral code of your referor. You will need to verify the membership in your registered email after completion of registration, then make the payment to unlock your pass. The product will be shipped to your doorstep in 2 to 4 working days.
Kindly refer to the return and exchange policy.
For any redemption made on a weekday, you will receive the products within 2 to 4 working days. For any orders made on a Saturday, Sunday or public holiday, these will be processed on the next working day (with the aim of the order being delivered within 2-4 working days of being processed).
You could contact Pharmonique wechat within the month of your delivery. We will provide you a tracking code and you will need to liase with Pharmonique assigned courier service. Pharmonique will not take any responsbility to redeliver the unattended goods if the dispatch return your purchased goods to us due to your fault.
Pharmonique will enhance the quality of each product after 365 days, therefore we need every member who wish to continue to enjoy the quality of our products to contribute a fee after the 365 day period.
No, the initial fees that have been made is not a deposit but a contribution for every member to enjoy the products and the rewards for referring.
Pharmonique has a great mission to bring affordability to everyone in the world. Pharmonique makes no profit from the margin of the products but through the data and behaviour of our members.
Pharmonqiue's reward scheme has been calculated and decided by our team of experienced finance and marketing individuals. Please feel safe to enjoy the rewards without any concerns.
Pharmonique kick off by introducing a range of beauty and personal care products as we proudly offer them to our members. Pharmonique will continue to offer a new products as our members increase gradually.
We are hoping for that to happen in the future, unfortunately this is not the case for the time being as we are in the process of developing our logistic and warehouse capabilities. As a start, we are only able to support members from Malaysia, Singapore, China.
Yes, in the areas that Pharmonique cover. You will need to purchase at least one product to be eligible to enjoy the rewards and commission in the particular areas that Pharmonique cover. ( Kindly make any enquiry through Pharmonique wechat to get to understand more )
Pharmonique's products are well approved by the specific authorities and the standard of quality is way better off compare to all of the low cost products in the market. Kindly remember we emphasize in natural ingredients and material that will benefit you in the long run.
Your rewards will be shown in the wallet at your own Pharmonique account in the month end. It will be deposited to your bank account on the 2nd of the following month after any withdrawal request was made by you.
Yes. You are eligible to refer a member from a different country as you and enjoy the reward. Our system will deposit your rewards base on the bank account that u initially provided on the sign up page. Kindly contact Pharmonique wechat to make arrangement if you do not have a bank account in the country that you are eligible to enjoy the rewards. Currency will be determined base on the bank account provided in that particular country.